Terms & Conditions

Topaz Play or Park (“The Loyalty Game”) is run in ROI by Topaz Energy Group Limited (“Topaz”), Topaz House, Beech Hill, Clonskeagh, Dublin 4, and in NI by Topaz Larne, Unit 1A, Larne Business Park, Redlands Road, Port of Larne, BT40 1AX, CO Antrim Tel: +353 (0)1 202 8888 / Fax: +353 (0)1 2838320 – at participating Topaz locations. Under the Loyalty Game, you may collect points on your Play or Park Game Tag (which term shall include any key fob, mobile app or additional item linked to the Loyalty Game that may be issued to you by Topaz). You can start collecting points immediately upon receiving your Game Tag, by registering your details via www.playorpark.ie or the Topaz mobile app or completing the hard copy application form. Contact the Play or Park customer service centre on 1850 320 320 if you have any issues or queries. Usage of the Topaz Loyalty Game Tag constitutes acceptance of the terms and conditions.


The Loyalty Game:

1. The Loyalty Game commenced on the 4th February 2013. See www.topaz.ie for a list of participating sites and for full Terms and Conditions, alternatively send a self-addressed envelope to Topaz Energy Group Ltd, Topaz House, Beech Hill, Clonskeagh, Dublin 4 or call the customer care line on 1850 320 320.
2. In order to participate in the Loyalty Game you must have registered your details and have a mobile phone, email or internet access. It may take up to 25 working days to process a paper registration form. You may still collect points but may not be able to play during that time.
3. This Loyalty Game is open to residents of the Republic of Ireland and Northern Ireland who are over the age of eighteen when they register.


Collecting Points:

4. You must present your Loyalty Game Tag when you make an eligible purchase in order to earn points on that purchase at participating sites.


Excluded Products:

5. Points cannot be earned for purchases of fast food franchise products, tobacco products, medicines, phone cards, lottery tickets, infant formula products, bin tags, postal stamps, vending machine purchases, gift vouchers, gift cards or saving cards/stamps. Other products may be excluded at the discretion of Topaz or by operation of the law.
6. It may take up to 12 hours for your points to accrue to your balance.
7. If Topaz refunds or adjusts any of your purchases, we will make the corresponding adjustment to the points on your Game Tag.
8. Accounts that remain dormant for 24 months may be deleted at our discretion.
9. If you use your Loyalty Game Tag following a change in the Topaz Loyalty Game you will be deemed to have accepted the change. We may also revoke your membership of the Loyalty Game at any time and if so, your points will be forfeit. In each case, Topaz will not be liable for any resulting loss or damage.
10. No monetary value to the participant attaches to the points earned. Points are non-transferable.
11. No purchase necessary for Northern Ireland residents who may avail of the following no purchase necessary (“NPN”) mechanism: For Northern Ireland residents only, entrants can write to the following address: “Play or Park” Promotion, Topaz Energy Limited, Unit 1A, Larne Business Park, Redlands Road, Port of Larne, BT40 1AX, CO Antrim . Entrants will be required to provide their full name, postal address including postcode, date of birth, and an email address or telephone number. All valid NPN entries will enter the relevant draw and will have an equal chance of winning a prize via an independently supervised process. NPN entries received after the closing date for the Experience of a Lifetime draw will be entered in the following month’s draw. Only winners will be notified. Valid mobile phone number or email address must be provided for notification purposes. Maximum of one entry per customer per month. Only one entry per stamped envelope. A no purchase necessary entry does not entitle the entrant to a Monthly Treat.

Playing the Loyalty Game:

12. You will be notified of your points’ balance and number of entries available to you on the 25th of each month, via sms, mobile app, email or through your website account.
13. You are entitled to one entry per batch of 200 points earned. When you have accumulated 200 points you will have the option to “Play” or “Park” those points. This will be communicated to you based on your nominated communication preference. If you choose to “Play” you may enter into a monthly draw or alternatively you may “Park” your points and save them for use in another month’s draw. If you don’t respond, your points will automatically be “Parked”.
14. The closing date for Experience of a Lifetime draws will be at 5pm on the 28th day of each month. Winners of the Experience of a Lifetime Draws will be announced on the 1st of each month. Winners will be notified according to their chosen communication preference.
15. Topaz accepts no responsibility for late, incomplete, incorrectly submitted, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.


Holiday Prizes:

16. All hotels will be selected by Topaz. Flights will depart from Dublin Airport unless otherwise specified. Topaz cannot guarantee that specific travel/destination dates will be available. The winner is responsible for ensuring all third party conditions and restrictions are fully observed. Winner must ensure that they and their companion/s have all the appropriate vaccinations, travel visas and appropriate documentation required for the holiday. Topaz will arrange standard travel insurance for the trip, the winner may arrange any additional cover required.


Car Prizes:

17. January 2017, March 2017, June 2017 prizes will consist of a brand new SEAT car. Specifications may change and the promoter reserves the right to alter and amend specifications at its discretion. Any changes to specifications will not reduce the value of the prize as offered on the date of the draw. SEAT images depicted in all promotional material are for illustrative purposes only. Car prize winners will be solely responsible for payment of motor tax and insurance for the vehicle.

Treat Redemption:

18. If you choose to “Play” your points in a given month, a monthly treat, valid for 30 days, will automatically be loaded onto your Loyalty Game Tag on the 1st of each month. You will be notified of the previous month’s prize-winner and the type of treat that is available for you to redeem based on your chosen communication preference (app notification, email or SMS). Customers are only eligible for 1 treat per month each irrespective of how many times they enter the draw.
19. The prizes and treats cannot be redeemed for cash or any other form of compensation. If for any reason a prize or treat is not available, Topaz reserves the right to substitute another prize or treat of equal value.
20. Employees of Topaz and its affiliates and persons professionally associated with the Loyalty Game are permitted to register for the Loyalty Game, earn points, and receive a monthly treat but cannot win the Experiences of a Lifetime prizes. Third party company fuel card holders may be subject to restrictions imposed by their employer.


21. Topaz will not be liable for any unauthorised use of your Loyalty Game Tag or use of your points in any circumstances, including loss or theft.
22. If a winning entry is deemed not to comply with these conditions of entry, or a prize-winner cannot be contacted within seven days that entry will be discarded and a new winner of the prize will be randomly selected.
23. Award of the Experience of a Lifetime will be conditional on the prize-winner partaking in a photo call following the draw. Prize-winners must, at Topaz’s request and free of charge, participate in all reasonable promotional activity (such as publicity, photography, film) surrounding the winning of the prize. Prize-winners agree to provide Topaz with at least one photographic image of the prize-winner partaking of their Experience of a Lifetime, and consent to Topaz using their name, locality and image in promotional material
24. All prizes must be claimed within 12 months of winning or a new winner may be chosen.
25. Topaz will have no responsibility or liability for any loss, damage or injury which may be suffered as a direct or indirect result of acceptance of any of the prizes.
26. Topaz reserves the right to deny entry to the monthly prize draws to Topaz Loyalty Game Tag holders who hold accounts with Topaz or its affiliates where said accounts are in arrears. This will not affect their ability to avail of the monthly treat.
27. Winners will be selected at random by computer from a pool of eligible entries. The independent adjudicators’ decision is final and no correspondence will be entered into.
28. If for any reason any aspect of the Loyalty Game is not capable of operating as planned, Topaz may in its sole discretion cancel, terminate, modify or suspend the Loyalty Game, or invalidate any affected entries.
29. Subject to Clause 28, the Loyalty Game may be terminated at any time upon giving two months’ notice.
30. This promotion is run in ROI by Topaz pursuant to a lottery licence granted to The Jack & Jill Children’s Foundation, a registered charity of Johnstown, Naas, Co. KIldare by the Dublin District Court.
31. Topaz may withdraw, cancel or change these Terms and Conditions at any time. See www.topaz.ie or www.topazenergy.co.uk for details of future lottery licenses after November 2017.


Data Protection:

32. See www.topaz.ie/privacypolicy for Topaz’s privacy policy.
33. Unless you opt out of receiving marketing communication from Topaz, you consent to Topaz retaining your information, including details of purchases, and using that information to inform you of offers and services which may be of interest to you.
34. Topaz may disclose entrants’ personal information to its external data controllers and businesses that process the Loyalty Game for the purpose of conducting this Loyalty Game or communicating with entrants.
35. We are obliged to disclose details of successful participants to our charity partner The Jack & Jill Children’s Foundation so that The Jack & Jill Children’s Foundation may comply with its statutory obligations in respect of the lottery licence.
36. If any provision of these Terms and Conditions is found to be void, unlawful or unenforceable for any reason, that portion shall be deemed severable from these Terms and Conditions and shall not otherwise affect the validity and enforceability of any remaining provisions.

37. You have the right to request a copy of your data currently held by us, and to rectify or remove personal details, by writing to Topaz Loyalty Manager, Topaz House, Beech Hill, Clonskeagh, Dublin 4 or contacting the Customer Service Centre on 1850 320 320, via your Play or Park account at www.playorpark.ie or by emailing us at support@playorpark.ie.


Monthly Prizes:

38. Monthly Prizes include:


December 2016: The City That Never Sleeps

      • Return Premium Economy class flights for 2 to New York

      • Return Limousine transfers from the airport to the hotel
      • 9 nights’ accommodation at the boutique Morgans Hotel for 2 people
      • Accommodation is based on two people sharing a twin or double room on a bed and breakfast basis
      • 2 Tickets to an event at Madison Square Gardens
      • Dinner for 2 at Michelin starred Maze, by Gordon Ramsy,
      • A helicopter tour for 2 people
      • The Ride, Interactive New York Experience for 2 people
      • Private personal shopper for 1 day
      • €3,500 spending money
      • TPV €17,200

January: New SEAT Ateca SUV

  • SEAT Ateca SUV
  • 16” Alloy Wheels
  • Media System Colour (5” Colour touch screen)
  • Multifunctional Steering Wheel
  • LED Daytime Running Lights
  • TPV €26,450/£23,652.


February: Become an Astronaut for a Day

  • Standard return flights for two adults and two children (aged 12 and under) to Orlando, Florida
  • Fully inclusive car hire for the duration of your stay
  • 7 nights’ accommodation in a family room at Hampton Inn, Cocoa Beach
  • Breakfast each morning at the hotel restaurant 
  • Family entrance to Kennedy Space Centre throughout your stay
  • Exclusive backstage tour of the Launch Control Centre
  • Lunch for four with an astronaut
  • Dinner and drinks for four people each night in the surrounding area 
  • A farewell dinner for four people at Rusty's Seafood
  • TPV €12,917/£11,551.

March: New SEAT Leon.

  • SEAT Leon
  • Media System Colour (5” colour touch screen)
  • Bluetooth (Phone & Media Streaming)
  • Air Conditioning
  • Multifunctional Steering Wheel
  • TPV €19,645/£17,567.

April: Sail through Halong Bay, Vietnam

  • Return standard flights for two from Ireland to Hanoi
  • Private return airport transfers
  • 3 nights’ accommodation at the  4* Palmy Hotel and Spa, Hanoi
  • A chauffeur driven classic car to explore the city
  • 4 nights’ accommodation at the  4* Anatara Hotel, Hoi An 
  • A bespoke tour on a junk boat in Halong Bay
  • 3 nights’ accommodation at the 4* Eden Star Saigon Hotel, Ho Chi Minh City
  • One day Vespa hire in Ho Chi Minh City
  • A private cooking class with a local professional chef
  • All required transport and bike hire throughout your trip
  • Dinner and drinks allowance for two people for 10 nights.
  • TPV €10,733 /£8,983.

May: Create your own Experience of a Lifetime
This is your opportunity to create your own once in a lifetime experience from Topaz with Play or Park. You can decide what you want to do with €10,000 cash – maybe a family holiday around the world, get your bills paid, treat yourself to what you deserve from us.

  • TPV €10,000 /£8,934.

June: The All New SEAT Ibiza

  • SEAT Ibiza
  • 15” alloy wheels
  • front fog lights
  • LED Rear Lights
  • Air Conditioning
  • Leather Multifunctional Steering Wheel
  • TPV €18,500/£16,535.

July: Free Fuel for a Year

  • You and a friend get free motor fuel to the value of €2,000/£1,770 each
  • a contribution of €2,000/£1,770 towards fully comprehensive motor insurance and motor tax each
  • €1,000/£890 spending money each
  • TPV €10,000 /£8,934.

August: Experience opera at the Sydney Opera House

  • Return standard class flights for two people to Sydney
  • Private return airport transfers
  • 10 nights luxury accommodation at the 4* Novotel Sydney Darling Harbour
  • Accommodation is based on two people sharing a twin or double room on a bed and breakfast basis 
  • Private guided tour of Sydney Opera House for two people 
  • 3 course dinner at Aria, overlooking the harbour
  • 2 x top tickets to a Sydney Symphony performance in the Opera House, with interval drinks
  • Sydney Harbour Bridge Walking Tour for two people 
  • Dinner allowance for two people for 9 nights
  • TPV €12,080 /£10,802.

September: Tuscany & the Amalfi Coast

  • Return standard flights for two from Ireland to Naples
  • Fully inclusive open top Alfa Romeo car hire throughout your stay
  • 2 night’s accommodation at the 4* Resort Bosco de Medici, Pompei
  • 2 nights’ accommodation at the 4* Grand Hotel De La Ville, Sorrento 
  • A wine tasting session for two in Sorrento 
  • Private scenic tour of Sorrento
  • A Sorrento Sunset Experience Boat Tour including dinner for two people 
  • Highlights include:
  • Sunset boat tour along the Sorrento Coast 
  • Embark on a leisurely round-trip cruise from Piano di Sorrento, savouring panoramic views of the coastline as you go 
  • Stop at Villa Pollio Felice for a swim, cocktail and appetizers while watching the sunset 
  • Enjoy a 3-course meat or seafood dinner at a local restaurant after returning to port
  • Relax, unwind and savour incredible views as day turns to night
  • 2 nights’ accommodation at the  4* Grand Hotel Tritone, Amalfi
  • A private Italian cooking lesson with a local professional chef
  • Breakfast in hotel restaurants each morning
  • Dinner and drinks allowance for six nights for two people
  • TPV €10,868 /£9,718.

October: Thai Beach Retreat, Thailand

  • Return economy flights for two adults from Ireland to Phuket, Thailand
  • Return private airport transfers 
  • 14 nights’ accommodation for two adults at the 4* Mangosteen Resort & Ayurvida Spa, Phuket
  • Accommodation will be based on two people sharing a Junior Suite (twin or double)
  • Breakfast and dinner each day in the hotel restaurant
  • A day tour to the Phi Phi Islands by speedboat
  • Hotel pick up and drop off
  • Lunch and beverages
  • Use of snorkel equipment
  • 4 x 60 minute spa treatments each at the Ayurvida Spa in the hotel
  • Full day Thai cooking class at Phuket Thai Cookery School, including hotel pick up and drop off
  • TPV €10,605 /£9,380.


November: Sleep under the Northern Lights, Finland

  • Return standard class flights for two from Ireland to Ivalo, Finland
  • Return private transfers for two people from the airport to Kakslauttanen Arctic Resort
  • 3 nights’ accommodation for two people in a Glass Igloo on a dinner bed and breakfast basis 
  • 3 nights in a Traditional Luxury large Log Cabin for two people on a dinner bed and breakfast basis 
  • A special Lappish dinner for two people in the onsite luxury restaurant 
  • An Aurora Hunting Experience in a private  Snow Tank for two people 
  • Private overnight snowmobile safari, including all equipment, guide, full board and lodging
  • Smoke sauna and ice pool experience
  • A privately guided visit  of the Kakslauttanen Arctic Resort 
  • Tour includes a visit to the following:
    • Smoke Sauna
    • Ice Pool
    • Igloos
    • Snow Chapel
    • Ice bar
  • TPV €12,105 /£10,823.

December: The City that Never Sleeps, New York

  • Return standard class flights for two people to New York from Ireland 
  • Return Limousine transfers from the airport to the hotel 
  • 7 nights’ accommodation at the boutique Hudson for 2 people
  • Accommodation is based on two people sharing a twin or double room on a bed and breakfast basis
  • 2 Tickets to an event at Madison Square Gardens 
  • The tickets will be able cover to sport matches, concerts, comedies and other non-sold out events 
  • Return private transfers to Madison Square Gardens
  • Dinner for two people on the rooftop restaurant, Gallow Green 
  • A Big Apple helicopter tour for two people 
  • The Ride, Interactive New York Experience for 2 people 
  • Dinner and drinks allowance for six nights for two people
  • TPV €11,080 /£9,907.


*Subject to lottery licence, see details on topaz.ie after November.

TPV: Total Prize Value

See the full details of our exciting Experience of a Lifetime prizes online at playorpark.ie